Tenant Information

Office 01274 752300

Jean on 07957867197

  Whether it is your first tenancy or you are an old hand, you will find our friendly, professional, family team ready, willing and able to support you through securing your ideal property. With flexible viewing times, excellent property and location knowledge and straight forward application process your next home is just and few simple steps away!

Your Tenancy Deposit

You can also rest assured that your deposit is safe with us. From April 2012 a landlord must protect any deposit they receive from a tenant within 30 calendar days of receiving it. To ensure tenants’ deposits are kept safe, Lea Ridge Developments is a Custodial Member of the Deposit Protection Service (DPS). The DPS securely holds our managed tenants’ deposits throughout the period of the tenancy, and once the tenancy is finished it is they who repay it direct to the tenant. At the end of the tenancy, and in the unlikely event of a dispute, the Alternative Dispute Resolution service (ADR) provided by the DPS will work to mutually resolve a deposit dispute thus avoiding the need to go through court.

You can the find DPS terms and conditions and a Tenants Guide by clicking this link: Deposit Protection Scheme

Rental Calculations 

Sometimes we may display weekly rental costs for comparison purposes only. The method we use for calculating the weekly price is: (monthly price x 12) / 52 rounded to the nearest pound.

Before we can consider you for a tenancy, all prospective tenants will be required to fully complete a Tenancy Application Pack and provide related documentation. We will run checks on your suitability as a tenant, right to rent in the UK, employment position and contact referees. 

Pet Deposit (if permitted)
£100.00 will be payable as part of the security deposit
(may be subject to change at the landlord’s discretion)


As a minimum, we will require satisfactory references from your employer, if you are currently in rented accommodation your current landlord, and we will request a credit reference report. In some circumstances, we may also require a personal reference and a guarantor.

Right to Rent

As of the 1st February 2016 it will be the Landlord/Agents responsibility to check all prospective tenants, and occupants aged 18 or over, have the right to residence in the UK or EU. Therefore, we will require all prospective tenants to provide documentary evidence, including UK or European Passport Status.


A security deposit will normally be required before the tenancy commences and is usually equivalent to the value of a month’s rental amount, though this may vary by property. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please be advised that the deposit cannot be used to cover any rent.

Other Tenant costs for the term of the tenancy

Council Tax
Water Rates
Utilities (gas, electricity, telephone)
All TV associated costs (television licence, cable, satellite)
Personal content insurance
This list is provided as examples only and is not exhaustive

Possible additional tenancy costs

Replacement keys £15 per key + vat

                                                                                 Changes to Tenancy agreement £40 + vat

                                                        (or reasonable costs incurred as a result of the change requested by the tenant)

 Payment arreas: 3% above bank base rate

This list is provided as examples only and is not exhaustive.

We reserve the right to charge for additional expenses incurred for any breach of the tenancy agreement.

Smoke alarms and carbon monoxide alarms

All our properties are fitted with smoke alarms on every floor and carbon monoxide alarms in rooms using solid fuels – such as coal and wood. These will be checked that they are working correctly at the start of the tenancy as part of the inventory. 

Please be advised that it is the tenant’s responsibility to regularly check that the alarms are working throughout the tenancy period and replace batteries where necessary.

Documents and safety checks

Tenant’s will be provided with the following:
1. How to rent: The checklist for renting in England & How to rent a safe home

2. A copy of the properties gas safety certificate (if applicable)
3. Deposit paperwork confirming protection in a government approved scheme
4. A copy of the properties Energy Performance Certificate (EPC)
5. Completed tenancy agreement
6. A copy of the inventory
7. A template for reporting repairs
8. Smoke and Carbon monoxide (if applicable) alarms check at outset of the tenancy

Redress Scheme

From 1st October 2014 letting and managing agents must become a member of a redress scheme. The purpose of these schemes is to deal with complaints made by tenants or landlords about agents. Essentially these are Ombudsman Schemes.

Lea Ridge Developments are members of the PRS you can find more details by clicking this link Property Redress Scheme


Client Money Protection Scheme

From 1st April 2019 client money (such as rent and deposit monies) which is received by agents must be protected.

We are active members of CMP, our membership certificate can be found below.

    Trading Standards will be enforcing this legal obligation.










"Thank you so much for all the support you have provided to us and for securing such a fantastic tenant. We wholeheartedly recommend Lea Ridge "

Tony and Jill

"Excellent service - as always!"


"Best agents ever..... "